Battery repair
Dead battery?
Bring it back.
A Mellow battery that won’t charge any more usually isn’t lost. AkkuPlus, our repair partner in Germany, replaces the worn cells inside your original pack. More than 60 Mellow batteries repaired since 2024.
Repair my battery at AkkuPlusThe problem
A lithium battery slowly empties itself, even when the board is switched off. Left empty for weeks or months, its cells sink too low (deep discharge) and the pack refuses to charge. This is the most common failure on Mellow boards that sat unused for a while.
The solution
AkkuPlus opens your battery and replaces the cells with new ones. You keep your original Mellow pack, housing and connectors included: it simply comes back to life, ready to ride.
How it works, in 3 steps.
Order the repair
Order the Mellow battery repair on the AkkuPlus website.
Pickup by UPS
AkkuPlus arranges the parcel pickup with UPS, also in Belgium and other countries.
Your battery comes back
Your battery is repaired with new cells and shipped back to you.
Ready to ride again?
Order on the AkkuPlus Mellow repair page. Prices and options are always up to date there.
Repair my battery at AkkuPlusDon’t let it happen again.
- Charge your battery regularly, even in winter.
- Never store your board with an empty battery.
- Not riding for a while? Top it up every 1 to 2 months.
FAQ
Questions, answered.
Prices, turnaround and countries can change: AkkuPlus has the up-to-date details. akkuplus.de
How much does it cost?
From around €100, as a guide. Check the AkkuPlus website for current prices and options.
How long does it take?
AkkuPlus gives the current turnaround when you order. Add the time for the UPS pickup and the return shipping.
Which countries are covered?
AkkuPlus is in Germany and arranges UPS pickups, also in Belgium and other countries. Check on their website that yours is covered.
Do I get my own battery back?
Yes. The cells are replaced inside your original Mellow pack.
I chose bigger cells. Does OpenMellow know?
Set the new capacity in OpenMellow’s Battery check. The app then shows the % and the range for your whole pack.
Partner link: OpenMellow may receive a small commission if you order through this link, at no extra cost to you.